Meet our Claims & Risk Consulting Team
As a client of Cline Wood, a Marsh & McLennan Agency, you have full access to a broad spectrum of risk management services, as well as a committed partner in managing your business from a safety perspective. We are very proud of, and excited about the team we’ve assembled to help educate and guide our clients regarding safety best practices.
We have found our most valuable resource is our ability to act as an in-house safety consultant for our clients. We work closely with our clients to understand their needs and collaborate with them to make sure we are providing REAL VALUE to their program. Our goal is to provide our resources to improve their company’s overall safety culture, therefore increasing their overall profitability.
This can be accomplished by enhancing the existing safety program by focusing on two main areas that most transportation and logistics firms struggle with:
Claims Consultation, Strategy and Advocacy
We understand the cost of claims, and we work with our clients to minimize the various exposures. Our in house claims department serves as an advocate for our clients on issues such as coverage, self-insured retentions, and document production. This department provides multi-party or one-on-one consultation related to the investigation, reserving, subrogation and timely settlement of the client’s claims. We work with our clients to evaluate their claims reporting processes to mitigate losses and aggressively adjudicate claims.
Individualized Safety and Risk Education and Consultation
Whether it be mentoring, educating or advocating, our risk consulting team is ready to work hands on with our clients to tailor our services to their insurance and risk management needs. Our team understands the risk, safety, loss prevention and claims support needs that your company has and can work with you to develop a strong safety culture to help you succeed in the current transportation industry. We partner with our clients to provide resolutions to and/or education on any number of client challenges. Here are just a few of the safety services we provide:
- Review of current safety policies & procedures through internal DOT and OSHA compliance guidance. Identify regulatory and cultural gaps, develop corrective actions and deliver training specific to the identified needs.
- Evaluate current driver recruiting and hiring guidelines and driver retention practices. Assist in building future hiring guidelines with further training considered to better develop new drivers.
- Evaluating initial driver orientation and ongoing driver training for driving and WC with emphasis on defensive driving and industry-specific practices (proper lifting, trips, slips and falls, etc.).
We look forward to partnering with you to establish a high level safety culture by determining your current transportation safety strengths and weaknesses through the initiatives outlined above.
This document is not intended to be taken as advice regarding any individual situation and should not be relied upon as such. Marsh & McLennan Agency LLC shall have no obligation to update this publication and shall have no liability to you or any other party arising out of this publication or any matter contained herein. Any statements concerning actuarial, tax, accounting or legal matters are based solely on our experience as consultants and are not to be relied upon as actuarial, accounting, tax or legal advice, for which you should consult your own professional advisors. Any modeling analytics or projections are subject to inherent uncertainty and the analysis could be materially affective if any underlying assumptions, conditions, information or factors are inaccurate or incomplete or should change.